Most popular
Why are some data contributors “anonymous”?
On the IQAir platform, all ground-based stations are attributed to ...
How air quality data contributors and sources are credited on the IQAir website and app?
IQAir is able to provide the world’s largest database of global air...
How is air quality data validated before publishing on the AirVisual platform?
The AirVisual platform aims to centralize and aggregate as much air...
How can I reset my AirVisual Pro?
You have 3 ways to reset your AirVisual Pro: 1)A soft reset that w...
How to remove or move a location/station in the AirVisual app?
To delete a location/station, Find the 'cog' settings icon on "My...
How can I make my outdoor AirVisual device's data public?
1. Choose your location Our AirVisual Outdoor is designed to perfo...
IQAir Filter Subscription
IQAir’s Filter Subscription Program ensures that you always have cl...
How to claim your PurpleAir sensor
PurpleAir sensors are seamlessly integrated into the IQAir platform...
My serial number does not exist
If you're trying to add your Pro's serial number in the app or in t...
How can I use the AirVisual app’s widget on my phone?
The AirVisual app provides the option to add an AQI widget display ...
Why does my data differ from the PurpleAir platform and IQAir platform?
In order to improve the accuracy and reliability of the data report...
How to add and remove your followed locations
You can add and remove your followed locations on the AirVisual app...
How does the Live Major Cities Ranking work?
The live Major Cities Ranking [https://www.iqair.com/ca/world-air-...
What is a "Share Code" and where can I find it?
A share code is a unique code for providing others access to the da...
My PM2.5 sensor has got 'stuck' on a very high number
Due to the function of the AirVisual air monitor's PM2.5 sensor, to...
How to access the AirVisual Pro's API
The IQAir's AirVisual air quality sensor [https://www.iqair.com/ca/...
Cost for Historical Data
For pulling historical data at customers request, IQAir charges are...
Payment options, shipping and warranty
Payment options Purchasing an AirVisual Node/Pro air quality monito...
Why is there a flashing orange light on my Atem X?
The CO2 sensor's internal light source flashes intermittently. In d...
What are the photos on station screen and how do I make use of it?
IQAir values every contributor and aims to provide our users with t...
My CO2 sensor seems to have lost accuracy
The AirVisual Pro air quality monitor [https://www.airvisual.com/ai...
How to connect the AirVisual Pro to Wi-Fi?
To connect the AirVisual Pro to Wi-Fi, you have 2 options: 1- Usi...
Will AirVisual Outdoor sensors communicate effectively if the location is made of concrete or cinderblock?
Yes, the communication of our sensors are based on it's internet co...
How can I check the data source of a station?
The air quality data reported through the AirVisual platform comes ...
How long IQAir Air Pollution Masks last?
By nature, filters lose some degree of efficiency after prolonged e...
I am receiving too many Air Quality Notifications/Alerts.
IQAir is currently working on a fix to receiving too many push noti...
Why does my Wi-Fi disconnect frequently?
The AirVisual Pro remembers your WiFi networks so if you find that ...
Where is the display screen for the AirVisual Outdoor?
There is no display screen for the AirVisual Outdoor. You can use t...
Who owns the data produced from my purchased AirVisual Pro and/or AirVisual Outdoor monitors?
As a device owner, any data generated from your device is owned by ...
Battery stays at 0% when charging and turns off when unplugged
If an AirVisual Pro is kept disconnected from power for an extended...
How to update your outdoor data contributor profile
Every community data contributor who sets up a public air quality m...
What is AirVisual Earth?
AirVisual Earth is the first and only real-time, 3D pollution map a...
Outdoor low cost sensor Comparison Chart
[https://iqairna-prod.crm.dynamics.com/api/data/v9.0/msdyn_knowledg...
What do each of the buttons on the AirVisual Pro do?
Far Left Button - Power / Sleeping Mode / Back • Switch the device...
How can I access air pollution data through AirVisual's air quality API?
In order to offer the most value possible through our ever-growing ...
The CO2 levels are high in my bedroom during the night, what should I do?
The CO2 levels are high in my bedroom during the night, what should I do?
Why do I need an air monitor when my air purifier already has a PM2.5 sensor inside?
Some air purifiers may contain a PM2.5 sensor, with the purpose of ...
Higher pollution indoors than outdoors?
There are many reasons why your indoor air quality might be worse t...
Android APK app installation permissions
The Android AirVisual air quality app [https://play.google.com/stor...
Can I use my AirVisual Pro where there is no outdoor data available nearby?
If you plan to use your AirVisual Pro in an area that has no outdoo...
AirVisual API timestamp - how does it work?
Understanding the API timestamp is important for accurately represe...
How can I choose an effective air pollution mask?
There are two main criteria for choosing an effective air pollution...
How can I access the PM10 measurements from my AirVisual Pro?
The AirVisual Pro's PM2.5 sensor also contains an internal PM10 sen...
Is it normal that my humidifier is contributing to a high AQI?
A high indoor AQI should always be of genuine concern. If you notic...
How are the yearly PM2.5 yearly measurements for country/region calculated?
The country/region average values are the estimation of the populat...
How do I associate a new monitor with my existing public station?
1. Remove the existing monitor. 2. Install the new monitor at the...
Can the Pro's screen be switched off permanently, while still taking measurements?
Yes, you have the option to disable the screen indefinitely on your...
What are the steps taken to ensure the quality of data of the ranking?
Outlying values in a city which has multiple stations is filtered o...
How can I access historical data on the IQAir platform?
A range of historical air quality data is freely available on the I...
What is PM2.5?
What is PM2.5? Particulate Matter, abbreviated as PM, is a term use...