Frequently Asked Questions

How do I connect my Atem Earth to Wi-Fi?

Use the IQAir app to guide you through the connection process. Ensure the purifier is within range of a stable 2.4 GHz Wi-Fi network and that the correct network information is entered during setup.

I don’t see the filter light. How will I know when to change the filter?

The filter indicator light comes on when the filter has approximately 20% life remaining.

Manuals

Access manuals, technical specifications, and product documentation for your Atem Earth.

Atem Earth User Manual

Need More Help?

Our Customer Care team can help with setup questions, warranty support, filter guidance, and more.

Contact Customer Care

Phone
+1 888-560-1020

Contact Us

Email
support.na@iqair.com

Chat with us
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9 am to 1:00 pm PST Saturday