IQAir Gift Card Terms and Conditions

Last updated: 10/1/26

These terms apply to all IQAir Gift Cards, electronic or physical, issued by IQAir North America, Inc. ("IQAir"). Buying or using a Gift Card means you accept these terms.

1. Where you can buy and use it.

Gift Cards are sold to customers in the United States, Canada, and Mexico. They can be used to buy any product, except other Gift Cards, on IQAir's online stores at iqair.com/us, iqair.com/ca, and iqair.com/mx (the "IQAir Store"). They cannot be used at authorized dealers, retailers, or distributors, on third-party marketplaces, or on any other IQAir website.

2. Currency.

Gift Cards are issued and held in US dollars (USD).

Paying in CAD or MXN: If you buy a Gift Card in Canadian dollars or Mexican pesos, the price is converted to USD at the exchange rate in effect when you buy. Your Gift Card is issued for the resulting USD amount, which is shown in your confirmation.
Using the card in CAD or MXN: If you use the card on iqair.com/ca or iqair.com/mx, the amount is converted from your USD balance at the exchange rate in effect when you place the order.
Exchange rates change: Because rates change, the value of your Gift Card in CAD or MXN may go up or down over time. IQAir is not responsible for changes in exchange rates.
Bank fees: IQAir does not charge currency conversion fees. Your bank or card issuer may charge its own fees.

3. No expiration and no fees.

IQAir Gift Cards do not expire. IQAir does not charge any fees for buying, activating, holding, or using a Gift Card.

4. Using your balance.

You can use your Gift Card for all or part of any order, including applicable taxes and shipping. Any unused balance stays on the card for future purchases. If an order costs more than your balance, you can pay the rest with another accepted payment method. To check your balance, use the link in your Gift Card email.

5. Not cash.

Gift Cards cannot be exchanged for cash, reloaded, or transferred for value, except where the law requires it. A Gift Card is not a credit or debit card.

6. Refunds go back to the card.

If you are entitled to a refund after returning an item you paid for with a Gift Card, the USD amount taken from the card for that item is put back on the card, unless the law requires otherwise. Returns are subject to IQAir's Return Policy.

7. Gift Card purchases are final.

Gift Card purchases cannot be refunded or exchanged, except where the law requires it. If your Gift Card email has not arrived within 24 hours, check your spam folder and then contact Customer Service.

8. Lost emails, and lost or stolen codes.

Lost or deleted email: Contact Customer Service. We can resend it to the email address the Gift Card was originally sent to, after confirming the order details.
Lost or stolen codes: Treat your Gift Card code like cash. IQAir is not responsible for codes that are lost, stolen, or used without permission, or for delivery to an incorrect email address entered by the purchaser. If you think your code has been used without permission, contact Customer Service right away with your proof of purchase. We will try to help where we can, including replacing any balance that has not yet been used.

9. Fraud and resale.

Gift Cards may not be resold. IQAir may refuse, cancel, or hold any Gift Card, and any order using one, if we suspect it was obtained or used fraudulently, without authorization, or through unauthorized resale.

10. Promotional cards.

Promotional or bonus cards and codes given out free or as part of a promotion are not Gift Cards under these terms. They may carry their own terms, including expiration dates, which will be stated on them.

11. Changes.

IQAir may update these terms as permitted by law. Changes will not shorten the life of, add fees to, or reduce the value of any Gift Card already issued.

12. Governing law and your rights.

These terms are governed by the laws of the State of California, USA. If you are a consumer, this does not take away any rights or protections you have under the mandatory consumer laws of the state, province, or country where you live. If any part of these terms is not allowed by the law that applies to you, that part does not apply, and the rest of the terms still do.