IQAir | First in Air Quality

Most popular

How air quality data contributors and sources are credited on the IQAir website and app?

IQAir is able to provide the world’s largest database of global air...

IQAir implements 2024 update to U.S. EPA Air Quality Index (AQI)

2024 update to the United States Air Quality Index (U.S. AQI) Summ...

Why are some data contributors “anonymous”?

On the IQAir platform, all ground-based stations are attributed to ...

What are the photos on station screen and how do I make use of it?

IQAir values every contributor and aims to provide our users with t...

How is air quality data validated before publishing on the AirVisual platform?

The AirVisual platform aims to centralize and aggregate as much air...

How to add and remove your followed locations

You can add and remove your followed locations on the AirVisual app...

How to provide public air quality data with AirVisual Outdoor

With your AirVisual Outdoor air quality monitor, outdoor air qualit...

My PM2.5 sensor has got 'stuck' on a very high number

Due to the function of the AirVisual air monitor's PM2.5 sensor, to...

Why is there a flashing orange light on my Atem X?

The CO2 sensor's internal light source flashes intermittently. In d...

Payment options, shipping and warranty

Payment options Purchasing an AirVisual Node/Pro air quality monito...

Why does your AQI differ from other sites?

Air quality can differ from country to country and can be determine...

How to claim your PurpleAir sensor

PurpleAir sensors are seamlessly integrated into the IQAir platform...

Access AirVisual's AQI, Air quality and pollution API

In order to offer the most value possible through our ever-growing ...

How can I access historical data on the IQAir platform?

A range of historical air quality data is freely available on the I...

How to connect the AirVisual Pro to Wi-Fi?

To connect the AirVisual Pro to Wi-Fi, you have 2 options: 1- Usi...

Why is the US Air Quality Index used in the ranking?

Many countries use different Air Quality Indexes; however, the US A...

How long IQAir Air Pollution Masks last?

By nature, filters lose some degree of efficiency after prolonged e...

How to download the raw data from your IQAir device/sensor?

By logging on to iqair.com and using the web dashboard, raw data fo...

How is AQI calculated without all 6 key pollutants?

You may have heard that generally an AQI (Air Quality Index) [http:...

What is PM2.5?

What is PM2.5? Particulate Matter, abbreviated as PM, is a term use...

I am receiving too many Air Quality Notifications/Alerts.

IQAir is currently working on a fix to receiving too many push noti...

Return Policy

To find more information regarding our return policy, see the link ...

AirVisual App and Apple Watch Sync troubleshooting

Thank you for taking the time to make this valuable report - and I'...

The CO2 levels are high in my bedroom during the night, what should I do?

The best is to measure your bedroom and your children's bedroom to ...

What is an air quality widget and how can I use one to display air quality information on my webpage?

Freely display indoor or outdoor air quality data on your website b...

Battery stays at 0% when charging and turns off when unplugged

If an AirVisual Pro is kept disconnected from power for an extended...

My iOS widget doesn't display data

If your iOS widget doesn't display data, most likely you need to ac...

How to change my AirVisual account password

You can reset your AirVisual account password using the IQAir websi...

Customer reports "Can't be shipped to your address."

Upon checkout customers report seeing an error "Unable to ship to y...

How does the Live Major Cities Ranking work?

The live Major Cities Ranking [https://www.iqair.com/us/world-air-q...

AirVisual Pro maintenance and sensor recalibration

The AirVisual Pro is an industry-grade air pollution monitor [http:...

How to access the AirVisual Pro's API

The IQAir's AirVisual air quality sensor [https://www.iqair.com/us/...

How can I lock my IQAir AirVisual Pro?

The AirVisual Pro air quality monitor has a five-inch full colored ...

I want to register my AirVisual device

You can register your device either through the AirVisual app or we...

No nearby location / the app assumes wrong location

If location services are allowed on the AirVisual app, the app will...

What is the difference between the US AQI and WHO air quality guidelines?

Aimed to offer guidance in reducing the health impacts of air pollu...

Which LCS are supported to publishing data to the AirVisual Platform?

We support all IQAir and Purpleair sensors. We also can add Clarity...

Why does my data differ from the PurpleAir platform and IQAir platform?

In order to improve the accuracy and reliability of the data report...

How can I access air pollution data through AirVisual's air quality API?

In order to offer the most value possible through our ever-growing ...

How do I display PM2.5 AQI and CO2 on the same screen?

The AirVisual Pro's PM2.5 and CO2 measurements are displayed side b...

AirVisual Outdoor sensors modules should be replaced how often?

AirVisual Outdoor sensors modules should be replaced how often?

What power is used for the AirVisual Outdoor?

The AirVisual Outdoor uses standard power. It's connected via the s...

What is included in the AirVisual Pro box?

The AirVisual Pro box includes an outer box slip, box, foam materia...

What area coverage are the AirVisual Pro's measurements valid for?

For indoor monitoring, the coverage of an AirVisual Pro is a room (...

AirVisual Pro Dimensions & Weight

The AirVisual Pro's dimensions are 21.3cm x 11.5cm x 8.3cm. Dimensi...

AHAM & CADR (FAQ#14)

AHAM & CADR (FAQ#14) AHAM testing is generally flawed. It calls its...

Why is the air quality ranking data different from governmental/official data?

There are various ways to calculate a yearly, monthly, daily and ho...

AirVisual Pro data logs - time interval & measurements

Every 10 seconds the AirVisual Pro records Time, PM2.5, CO2, Temper...

How is historical data stored?

AWS cloud system, with secure high performance cloud memory. For m...

Will AirVisual Outdoor sensors communicate effectively if the location is made of concrete or cinderblock?

Yes, the communication of our sensors are based on it's internet co...

Load More Create Case