Frequently Asked Questions
How do I connect my Atem Car to Wi-Fi?
Use the IQAir app and follow the connection instructions provided for your model. Ensure Bluetooth is enabled on your mobile device during the setup process. Ensure you are connected to a supported 2.4 GHz Wi-Fi network.
How do I enable Bluetooth on my phone?
Open your device settings and turn on Bluetooth before beginning the pairing process. Keeping your phone close to the purifier during setup can help ensure a successful connection.
How do I change the filters?
Remove the used filter and install the replacement filter according to the product instructions. Proper installation helps maintain purifier performance and accurate filter tracking.
How do I reset the filters?
After installing a new filter, reset the filter status through the app or device controls. This allows the purifier to begin monitoring the lifespan of the new filter.
How long do Atem Car filters last?
The Atem Desk HyperHEPA air filter is designed for consistent, high-performance air filtration for up to 1 year of recommended use.
How do I clean the Atem Car purifier?
The exterior of the purifier can be cleaned using a soft, dry or lightly dampened cloth. Internal filters should not be washed or exposed to moisture. If mold or excessive dust is present in the surrounding environment, inspect the purifier regularly and replace filters as needed. For the removal of tough, non-water soluble stains, use a silicon spray. Do not use solvents or any organic cleaning fluids.
I can't find my pairing code. What should I do?
The pairing code can usually be found on the product label or original packaging. If the code is unavailable, contact IQAir Customer Care for assistance.
