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How air quality data contributors and sources are credited on the IQAir website and app?
IQAir is able to provide the world’s largest database of global air...
How is air quality data validated before publishing on the AirVisual platform?
The AirVisual platform aims to centralize and aggregate as much air...
AirVisual Pro software updates - Changelog
Your AirVisual Pro will receive every now and then some software up...
What does the asterisk (*) mean on some locations' AQI?
Whilst the world's coverage of ground-based air monitoring stations...
How does the Live Major Cities Ranking work?
The live Major Cities Ranking [https://www.iqair.com/sa/world-air-...
How can I make my outdoor AirVisual device's data public?
1. Choose your location Our AirVisual Outdoor is designed to perfo...
My PM2.5 sensor has got 'stuck' on a very high number
Due to the function of the AirVisual air monitor's PM2.5 sensor, to...
Access to AirVisual Pro+ data logs
There are several ways to access the data from the AirVisual Pro+: ...
AirVisual Pro maintenance and sensor recalibration
The AirVisual Pro is an industry-grade air pollution monitor [http:...
AirVisual Pro Battery Information
The AirVisual Pro has an internal Lithium-Ion battery with 1900 mAH...
Why is the air quality ranking data different from governmental/official data?
There are various ways to calculate a yearly, monthly, daily and ho...
How accurate is AirVisual’s data in Vietnam?
In Vietnam, AirVisual reports data from both governmental and non-g...
What is the difference between Singapore’s Pollutant Standards Index and the U.S. Air Quality Index?
In Singapore, the National Environment Agency uses the Pollutant St...
Edit your air quality data's timestamp in Excel after downloading
After downloading air quality data from your AirVisual monitor, you...
In Vietnam, where does AirVisual get its data from?
In Vietnam and across the world, AirVisual reports air quality data...
What temperature range can the AirVisual Pro function within?
The AirVisual Pro can handle temperatures ranging from -10°C to ~+4...
How can I access the PM10 measurements from my AirVisual Pro?
The AirVisual Pro's PM2.5 sensor also contains an internal PM10 sen...
Battery stays at 0% when charging and turns off when unplugged
If an AirVisual Pro is kept disconnected from power for an extended...
Where does AirVisual get its air quality data from?
AirVisual’s unique real-time AI-based (Artificial Intelligence) sys...
Which Atem Series filter is better: Atem Desk or Atem Car?
Both Atem HEPA replacement filters contain the same particle filtra...
What are the photos on station screen and how do I make use of it?
IQAir values every contributor and aims to provide our users with t...
Can I move my AirVisual device to a different organization?
Once a new device has purchased, register the device using the AirV...
How to change or unfollow an outdoor station on my Pro?
To unfollow a followed outdoor station, this must be done on the Ai...
How can I get the most from my AirVisual Pro's battery?
While the AirVisual Pro is generally meant to be a stationary devic...
Why does the wind on the map go into the earth?
Air quality is not only affected by air pollution, but meteorology ...
Can I use my AirVisual Pro where there is no outdoor data available nearby?
If you plan to use your AirVisual Pro in an area that has no outdoo...
My AirVisual Pro shows a different measurement than the official outdoor station
When placing your AirVisual Pro outdoors, it is possible that your ...
Outdoor low cost sensor Comparison Chart
[https://iqairna-prod.crm.dynamics.com/api/data/v9.0/msdyn_knowledg...
What are the steps taken to ensure the quality of data of the ranking?
Outlying values in a city which has multiple stations is filtered o...
What is the differences between AirVisual Outdoor and Purpleair?
IQAir manufactures the AirVisual Outdoor and Purpleair manufactures...
Payment options, shipping and warranty
Payment options Purchasing an AirVisual Node/Pro air quality monito...
What are the photos on station screen and how do I make use of it?
IQAir values every contributor and aims to provide our users with t...
How precise is the ranking?
The rankings are based on real-world monitoring data from a variety...
Why are some cities and countries not listed in this air quality ranking?
There are several reasons for a city or a country not being part of...
What is AirVisual Earth?
AirVisual Earth is the first and only real-time, 3D pollution map a...
No nearby location / the app assumes wrong location
If location services are allowed on the AirVisual app, the app will...
Where can I find out how dirty my air is where I live?
You can easily download the AirVisual App by IQAir and monitor your...
How do you receive alerts through the AirVisual app?
Alerts can be done via email or through push notifications, as spec...
Does the AirVisual Pro have an indoor & outdoor sensor?
The AirVisual Pro only comes with one PM2.5 sensor. Outdoor informa...
What's the difference between the AirVisual Enterprise and regular account?
When logging on to view the AirVisual web dashboard and view your d...
Where can I find my AirVisual Pro’s serial number?
You may be asked for your AirVisual Pro’s serial number either when...
What is the size of the AirVisual Pro's screen?
The AirVisual Pro has a 5” wide LED display screen, slightly larger...
The CO2 levels are high in my bedroom during the night, what should I do?
The best is to measure your bedroom and your children's bedroom to ...
How to connect the AirVisual Pro to Wi-Fi?
To connect the AirVisual Pro to Wi-Fi, you have 2 options: 1- Usi...
Is there an AirVisual TVOC Sensor?
There is a TVOC Sensor available for the AirVisual Pro by special o...
Why is the US Air Quality Index used in the ranking?
IQAir’s live major city air quality rankings, available for both
Chinese users: AirVisual Pro
免费服务热线：400-108-5117 1. 如何连接Wi-Fi 使用APP连接: 打开AirVisual app-点击左上角”+...
Why do I see different AQI numbers between IQAir and other platforms?
Why do I see different AQI numbers between IQAir and other platforms?
How to show AirGradient stations and profiles on the IQAir map
How to show AirGradient stations and profiles on the IQAir map
How can I access historical data on the IQAir platform?
A range of historical air quality data is freely available on the I...