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HealthPro® Series Support

Product SetupProduct Setup

WarrantyWarranty

ManualsManuals

Tech SpecsTech Specs

Replacement FiltersReplacement Filters

Replacement PartsReplacement Parts

FAQsFAQs

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Product Setup

HealthPro SeriesA quick guide to setting up your new HealthPro® Series Air Purifier

 Getting Started Guide

Download the Getting Started Guide for the HealthPro® Series Air Purifier for instructions on setting up your air purifier and maintaining your IQAir system.

Product Warranty Registration

Register your air purification product by completing the quick and easy Online Registration Form.

 

 

 

Register Online Now

We are proud to cover the HealthPro® Series air cleaning system with a one (1) year limited warranty for commercial use and five (5) years for residential use. If, within the warranty period, this air cleaner or any part thereof (with the exception of filters) is proven to be defective by reason only of faulty workmanship or materials, IQAir North America, Inc. will, at their option, repair or replace the faulty air cleaner or part free of charge for labor and materials. The warranty for replaced parts will automatically expire with the termination of the original device’s warranty.

This warranty shall not apply to damage caused by misuse, wear and tear, neglect, unauthorized repair, damage caused by installation, adaptation, modification or use in an improper manner or inconsistent with IQAir’s operating and maintenance instructions, or to wear or deterioration resulting from environmental conditions or to damage sustained during transit. IQAir North America, Inc. will not be liable under this warranty for any fault or damage arising from defective workmanship if the product has been serviced, repaired or modified by any person other than IQAir North America, Inc. or if the manufacturer’s serial sticker has been removed or tampered with.

IQAir North America, Inc. covers the shipping costs going back to the customer for ground shipping only. Should a faster shipping service be required or if the product needs to be shipped outside the continental United States, additional shipping costs will apply and are the responsibility of the end-user. IQAir North America, Inc. does not extend its warranty nor ship products outside North America. IQAir North America, Inc. will not refund shipping, handling or insurance costs for warranty repairs. Obvious defects must be communicated to the authorized IQAir Dealer within 10 days of the purchase date.

To secure your warranty rights and prevent possible transport damage, all products must be returned in original IQAir packaging. Please keep the original packaging. Alternatively, original IQAir packaging can be ordered, for a nominal fee, from IQAir North America, Inc.

IMPORTANT NOTE: All products you wish to return for service or repair must be accompanied by a Return Authorization Number (RA Number). This number and shipping instructions can be obtained by contacting the IQAir Technical Support Team. The RA Number must be clearly visible on all external packaging. IQAir North America Inc. reserves the right to refuse any shipment received without RA Number and to return the shipment at the original sender’s cost.

Manuals

Congratulations on your purchase of an IQAir HealthPro® Series Air Purifier. Use the links below to download your User Manual and familiarize yourself with the special features and functions of your IQAir system.

HealthPro Series

   HealthPro® Series User Manual 8.8 MB  Download
   HealthPro® Compact User Manual 5.6 MB  Download
   Upgrading the HealthPro® 409 KB  Download
   Material Safety Data Sheet 97 KB  Download

 

Technical Specifications

See specifications for your IQAir HealthPro Series Air Purifier.

  HealthPro® HealthPro® Plus HealthPro® Compact
 
Download Tech Specs Download Download Download
General Specifications
Power requirements 100-120 V, 50/60 Hz
Energy consumption, 6 fan speeds* 27, 53, 92, 121, 154, 215 Watt; Standby: <1 Watt
Dimensions H 28" x W 15" x D 16" (H 71 x W 38 x D 41 cm) H 24" x W 15" x D 16"
(H 61 x W 38 x D 41 cm)
Weight, system incl. filters 29 lbs. (13.3 kg) 35 lbs. (16 kg) 26 lbs. (12 kg)
Air delivery, incl. filters, 6 fan speeds* 40, 75, 140, 180, 220, 330 cfm
(70, 130, 240, 310, 370, 560 m³/h)
40, 75, 130, 170, 200, 300 cfm
(70, 130, 220, 290, 340, 510 m³/h)
40, 75, 140, 180, 220, 330 cfm
(70, 130, 240, 310, 370, 560 m³/h)
Sound pressure/power level, 6 fan speeds** LP 25, 36, 44, 50, 54, 59 dB(A); LW 35, 46, 54, 60, 64, 69 dB(A)
Fan motor centrifugal, backward curved, with thermal protector, non-stop use approved
Control panel 4-key touch-pad with 16 character 2-line LCD display
Air intake dual arches at base of system
Air outlet 320° EvenFlow™ diffuser
Color of main housing / locking arms light gray / white
Housing material non-offgasing, impact-resistant, UV-stabilized ABS
Operating temperature / humidity 41° to 104° F (5° to 40°C) / 5% to 95% non-condensing
Electrical safety certification CSA rated for continuous operation under applicable UL and CSA standards, BSMI
Performance
Total system efficiency (certified) ≥ 99.97% for particles ≥ 0.3 microns (individually tested), ≥ 99.5% at ≥ 0.003 microns
Air delivery (certified) yes (individually tested with all filters installed)
Leak tested yes
EN 1822 classification HyperHEPA® class H13 - MPPS efficiency: ≥ 99.95% @ 0.22 microns at airflow rate ≤ 112 cfm (190 m³/h)
HyperHEPA® class H12 - MPPS efficiency: ≥ 99.50% @ 0.16 microns at airflow rate ≤ 280 cfm (475 m³/h)
Filter Configuration
Pre-filter PreMax™ Filter F8 (S)
Purpose: control of coarse and fine particulate matter; protection of subsequent filters
Media: non-woven glass microfiber, mini-pleated for high-capacity, non-offgasing separators
Efficiency: ≥ 55% at ≥ 0.3 microns (EN 779 class F8)
Surface area: 30 sq.ft. (2.8 m²)***
Average filter life: approx. 18 months (based on average daily usage of 10h on speed 3)****
Gas & odor filter No gas & odor filter (Upgradeable with V5-Cell™ Filter MG) V5-Cell™ Filter MG
Purpose: control of a wide range of chemical contaminants and odors
Media: MultiGas™ granulated activated carbon & impregnated activated alumina (AC/4 + IA/4)
Weight: 5 lbs. (2.5 kg)***
Average filter life: approx. 2 years (based on average daily usage of 10h on speed 3)****
No gas & odor filter (Not upgradeable)
Main particle filter HyperHEPA® Filter H12/13 (L)
Purpose: control of fine & ultra-fine particulate matter
Media: non-woven glass microfiber, medical-grade HyperHEPA® filter, non-offgasing separators
Efficiency: ≥ 99.97% at ≥ 0.3 microns (EN 1822 class H12/13)
Surface area: 53 sq. ft. (5.0 m²)***
Average filter life: approx. 4 years (based on average daily usage of 10h on speed 3)****
Features
Display languages 4 user-selectable languages: English, French, German, Spanish
Intelligent filter life monitor yes (monitors actual usage of each individual filter), 3 filter life status LEDs
Advanced timer yes (allows programming of operating hours and weekdays)
Advanced fan speed selection yes (allows programming of different fan speeds for 2 different time periods)
Supplied accessories remote control (incl. battery), power cord with plug, casters, certificate of performance
Optional accessories FlexVac™ & VM FlexVac™ mobile & wall-mounted source capture kits, InFlow™ & OutFlow™ positive/negative pressure duct kits, PF40™ coarse dust pre-filter, VMF wall-mount bracket.
* per fan speed measured at 120V, 60Hz; tolerance: ± 10% (± 6 cfm); ** tolerance: ± 3 dB(A); *** tolerance: ± 10% **** filter life can vary based on actual usage and pollution levels All technical specifications are subject to change without prior notice.

Replacement FIlters

HyperHEPA®

(F3 on your control panel)

The unequalled IQAir HyperHEPA filter eliminates fine and ultrafine particles, including bacteria.

V5-Cell™

(F2 on your control panel)

The V5-Cell Gas & Odor Filter uses granular activated carbon adsorption to eliminate volatile organic compounds and other harmful chemicals.

PreMax™

(F1 on your control panel)

The Pre-Max Pre-Filter eliminates micro-particles such as pollen, pet dander and mold spores.

Control Panel
Filter Life Monitor

HyperHEPA®

Ultrafine Particles

HyperHEPA

Filter Replacement Inst.

 
 

$199.00

V5-Cell™

Gas and Odor Control

V5-Cell

Filter Replacement Inst.

Not compatable with
HealthPro Compact model.

$99.00

PreMax™

Pre-filter

PreMax

Filter Replacement Inst.

 
 

$69.00

Replacement Parts

Mobility Pro Casters, Standard

Includes:
2 mounting rails, 4 casters

 

Standard Casters

$13.50
 

Mobility Pro Casters, Deluxe

Includes:
2 mounting rails, 4 casters w/ rubber wheels
(2 with brakes)

Deluxe Casters

$23.50
 
 

Remote Control

6 speeds, battery included
(for all Residential Room Systems)

Remote Control

$13.50
 

Power Cord

2.5 meter, 2-prong, grey
(for all Residential Room Systems)

Power Cord

$6.75
 

Frequently Asked Questions

Upgrading the HealthPro® to a HealthPro Plus

The HealthPro® system has a spare compartment (filter frame) that can at any time be upgraded with the V5-Cell™ (wide-spectrum gas and odor filter) to help eliminate gaseous chemicals and odors.

Since 2006, the HealthPro® system can be upgraded directly from the control panel. The new software allows for easy conversion by simply changing the current model setting from HealthPro® to HealthPro® Plus. If you do not see the “Current Model” setting in your control panel menus, please contact our Technical Support Team for further assistance.

Please refer to the HealthPro® User Manual instructions, chapter 4.4.11, Current Model Setting. Download Here

 

Explanation of Filter Life LEDs (lights on the control panel)

Whenever the system is on, the color of the filter life LEDs (light emitting diodes) indicate the state of the individual filters in the system. The positions of the filter life LEDs on the control panel correspond to the actual positions of the filters within the system.

The filter life LEDs signal four possible stages in the life of the filter:

  1.  

    Green: The filter is still within 80% of its estimated life span.

  2.  

    Orange: The filter is approaching the last 20% of its estimated life span.

  3.  

    Red: The filter has reached the end of its estimated life span.

  4. Red blinking: The filter has passed its estimated life span and should be replaced immediately.

    The IQAir system’s effectiveness is likely to have been reduced dramatically, either due to a reduction in airflow (particle filters are clogged) or a reduction in filter efficiency (gas phase filter is saturated).

The fan speed LEDs simulate the fan speed through the frequency of their rotation. The faster the rotation of the fan speed LEDs, the faster the actual fan speed of the system.

 

What does the red light mean on my control panel? (Resetting filter life)

When a red light (LED) appears on the control panel, it’s time to replace your filter. It indicates that the filter has passed its estimated life span. In order to properly track the life of your filters, it's important to reset the Filter Life Monitor with each filter replacement. After reset, the red LED will be change to green.

Please refer to the HealthPro® User Manual instructions, chapter 4.4.8, Filter Life Reset (New Filter) Download Here

 

Ordering replacement casters (wheels)

To order replacement casters, please contact our Technical Support Team. Please provide your name, shipping address, phone number, IQAir model, serial number (if available), and reason replacements are needed. Your feedback will help to improve our products in the future.

For more information, please refer to the instructions: Fitting and Removing Casters.

 

Instructions for replacing filters and cartridges

For HealthPro® Systems, please refer to the HealthPro® User Manual, chapter 6, Replacing Filters. Download Here

For GC™ Systems, please refer to the GC™ User Manual, chapter 6, Replacing Filters. Download Here

 

Instructions for installing the PF40™ Kit

Quick to install, the PF40™ Kit consists of an upper grille which is fitted into the IQAir system’s base. Use the 8 screws to secure it to the bottom of the base. A synthetic coarse dust filter pad is held in place by a lower grille that is secured by four clips. The filter pad has a rough, cottony side and a smooth side. Place the filter on top of the filter grille with the rough, cottony side facing outward. When properly installed the rough, cottony side will be facing the floor when the system is in its upright position.

Click on the link below for instructions how to install the PF40™ Kit. Instructions are also included inside the box which of each PF40™ kit.

PF40™ Installation Instructions

 

When do I replace the filter pad in my PF40™?

The PF40™ filter pads should be visibly checked for cleaning and replacement. There is no LED indicator light for the PF40™ on your room air cleaner. Initially, it is recommended to check the pads once every two to four weeks to check for loading. After loading has been determined, this frequency may be reduced accordingly.
 

How often should I run my system and at what speed?

Depending on the level of air cleaning desired, the IQAir system can be operated as frequently as needed. For general air cleaning purposes, the system should filter the room air volume at least twice every hour on the set fan speed in order to achieve a significant air quality improvement. If the intensity of the pollution source is high or a high degree of purification is needed, more air changes may become necessary. More air changes may be achieved by selecting a higher fan speed and/or by running the room air cleaner more frequently. In order to achieve the desired number of air changes, more than one room air cleaner may be required, or an IQAir whole-house filtration system should be considered.

It is the customer's discretion how often to actually operate their IQAir system. All IQAir room air cleaners can be run 24 hours a day, if needed, without harm to the system.

Generally, when running the system at speed 6 it will take about 15 minutes to clear 50% of the particles in a 900 square-foot room. A smaller room at the same fan speed would achieve results more quickly. Keep in mind that fan speed and room measurements can affect the length of time to achieve results.

For more information, please refer to the HealthPro™ User Manual, chapter 4.3, Fan Speed & Air Delivery.
Use this calculator to determine the recommended minimum fan speed for your system.

Calculate Fan Speed

 

Contact IQAir Technical Support Team

Our website www.iqair.com is available 24 hours per day and has answers to your most frequently asked questions. Technical Support is available from 8 a.m. to 4:30 p.m. (PST), Monday-Friday. Please call 1-888-560-1020, or contact us at www.iqair.com/support/servicecenter/.

To expedite your service request, please have the following information ready when contacting us:

  1. IQAir model, and serial number (found on the base of the system)
  2. Your details (name, address, phone, e-mail)
  3. Point of Purchase (name of IQAir Dealer)
  4. Date of purchase
  5. Description of issue

Please refer to the Technical Support and Warranty Registration Card supplied with your air cleaner literature for more details.

Contact Us

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