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GC™ MultiGas Support
A quick guide to setting up your new GC™ MultiGas air purifier
Getting Started Guide
Download the Getting Started Guide for the GC™ MultiGas Air Purifier for instructions on setting up your air purifier and maintaining your IQAir system.
Product Warranty Registration
Register your air purification product by completing the quick and easy Online Registration Form.
Our simple promise.
At IQAir, we are committed to providing you with the best air purifiers in the world. And we back it up 100% with this simple, straightforward warranty. We ensure that your IQAir® GC™ Series system meets or exceeds our quality guarantee. We also guarantee that your system is free from defects, or we will fix or replace it for free. This includes everything.
This is our simple promise. We stand 100% behind the quality of our Swiss-made air purifiers. So you can relax and breathe easy.
Congratulations on your purchase of an IQAir GC™ MultiGas Air Purifier. Use the links below to download your User Manual and familiarize yourself with the special features and functions of your IQAir system.
| GC™ Series User Manual||6.4 MB||Download|
| GC™ Series Cartridge Instructions||1.1 MB||Download|
| Material Safety Data Sheet||97 KB||Download|
* per fan speed measured at 120V, 60Hz; tolerance: ± 10% (± 6 cfm); ** tolerance: ± 3 dB(A); *** tolerance: ± 10% **** filter life can vary based on actual usage and pollution levels.
All technical specifications are subject to change without prior notice.
GC MG Cartridges(F2 on your control panel)
Destroys harmful chemicals, such as formaldehyde, by an oxidation process inside a chemically active alumina pellet.
Post-filter Sleeves(F3 on your control panel)
Eliminates activated carbon and chemisorption abrasion particles through a charged fiber structure.
HyperHEPA® Pre-Filter H11(F1 on your control panel)
This powerful HEPA pre-filter eliminates micro- and nano-particles such as allergens, smoke, bacteria and viruses.
Filter Life Monitor
Mobility Pro Casters, Deluxe
2 mounting rails, 4 casters w/ rubber wheels
(2 with brakes)
6 speeds, battery included
(for all Residential Room Systems)
2.5 meter, 2-prong, grey
(for all Residential Room Systems)
Frequently Asked Questions
Explanation of Filter Life LEDs (lights on the control panel)
Whenever the system is on, the color of the filter life LEDs (light emitting diodes) indicate the state of the individual filters in the system. The positions of the filter life LEDs on the control panel correspond to the actual positions of the filters within the system.
The filter life LEDs signal four possible stages in the life of the filter:
Green: The filter is still within 80% of its estimated life span.
Orange: The filter is approaching the last 20% of its estimated life span.
Red: The filter has reached the end of its estimated life span.
Red blinking: The filter has passed its estimated life span and should be replaced immediately.
The IQAir system’s effectiveness is likely to have been reduced dramatically, either due to a reduction in airflow (particle filters are clogged) or a reduction in filter efficiency (gas phase filter is saturated).
The fan speed LEDs simulate the fan speed through the frequency of their rotation. The faster the rotation of the fan speed LEDs, the faster the actual fan speed of the system.
What does the red light mean on my control panel? (Resetting filter life)
When a red light (LED) appears on the control panel, it’s time to replace your filter. It indicates that the filter has passed its estimated life span. In order to properly track the life of your filters, it's important to reset the Filter Life Monitor with each filter replacement. After reset, the red LED will be change to green.
Please refer to the GC Series User Manual instructions, chapter 4.4.8, Filter Life Reset (New Filter) Download Here
Ordering replacement casters (wheels)
To order replacement casters, please contact our Technical Support Team. Please provide your name, shipping address, phone number, IQAir model, serial number (if available), and reason replacements are needed. Your feedback will help to improve our products in the future.
For more information, please refer to the instructions: Fitting and Removing Casters.
Instructions for replacing filters and cartridges
Instructions for installing the PF40™ Kit
Quick to install, the PF40™ Kit consists of an upper grille which is fitted into the IQAir system’s base. Use the 8 screws to secure it to the bottom of the base. A synthetic coarse dust filter pad is held in place by a lower grille that is secured by four clips. The filter pad has a rough, cottony side and a smooth side. Place the filter on top of the filter grille with the rough, cottony side facing outward. When properly installed the rough, cottony side will be facing the floor when the system is in its upright position.
Click on the link below for instructions how to install the PF40™ Kit. Instructions are also included inside the box which of each PF40™ kit.
When do I replace the filter pad in my PF40™?
How often should I run my system and at what speed?
Depending on the level of air cleaning desired, the IQAir system can be operated as frequently as needed. For general air cleaning purposes, the system should filter the room air volume at least twice every hour on the set fan speed in order to achieve a significant air quality improvement. If the intensity of the pollution source is high or a high degree of purification is needed, more air changes may become necessary. More air changes may be achieved by selecting a higher fan speed and/or by running the room air cleaner more frequently. In order to achieve the desired number of air changes, more than one room air cleaner may be required, or an IQAir whole-house filtration system should be considered.
It is the customer's discretion how often to actually operate their IQAir system. All IQAir room air cleaners can be run 24 hours a day, if needed, without harm to the system.
Generally, when running the system at speed 6 it will take about 15 minutes to clear 50% of the particles in a 900 square-foot room. A smaller room at the same fan speed would achieve results more quickly. Keep in mind that fan speed and room measurements can affect the length of time to achieve results.
Contact IQAir Technical Support Team
Our website www.iqair.com is available 24 hours per day and has answers to your most frequently asked questions. Technical Support is available from 8 a.m. to 4:30 p.m. (PST), Monday-Friday. Please call 1-888-560-1020, or contact us at www.iqair.com/support/servicecenter/.
To expedite your service request, please have the following information ready when contacting us:
- IQAir model, and serial number (found on the base of the system)
- Your details (name, address, phone, e-mail)
- Point of Purchase (name of IQAir Dealer)
- Date of purchase
- Description of issue
Please refer to the Technical Support and Warranty Registration Card supplied with your air cleaner literature for more details.
Please complete the form below and a service expert will contact you shortly to help with your IQAir product needs.
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